Teams Direct Routing empowers businesses to leverage their existing phone systems with Microsoft Teams. This enables seamless communication and enhances the overall employee experience. IT administrators play a crucial role in configuring Direct Routing, ensuring seamless integration and optimal performance. First, assess your current infrastru

Direct Routing for Microsoft Teams provides a way to connect your existing phone system with the power of Teams. This means you can make and receive calls directly through the Teams client, eliminating the need for separate tools. With Direct Routing, you get enhanced features of Teams calling, such as call forwarding, voicemail transcription, and